FAQs

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What Type Of Equipment Does Dusung Refrigeration Produce?

Supermarket Refrigeration Equipment,Mini Store Refrigerator,Island Freezer ,Glass Door Freezer And Chiller,Open Chiller For Commercial And Retails Use.

Where Are Your Factory.

Jingling Industial Park,Qingdao City Shandong Province.

Certificate

CE And CB,Some Models On Process Of UL/ETL+NSF+DOE (For The American Market),Other Certificate Request,Will Be Available By Negotiation.

Quality Control

Dusung Refrigeration Work By ISO9000 And ISO14001 Approved,ERP System Support And Strictly Follow Below Procedures To Guarantee Quality:
IQC(Incoming Quality Control)
Dusung Refrigeration Choose The Best Supplier In The World, All Materials Well Be Checked Before Get In Warehouse.
IPQC (In-Process Quality Control),9 Steps Online Testing
Metal, Insulation, Resistance, Leakage, Fans,Appearance,Cooling,Electronic Tests.
FQC (Final Quality Control)
10% Of Each Order Will Be Tested In The Laboratory Before Get Into The Final Product Warehouse.
OQC (Outgoing Quality Control)
Each Cabinet Will Have The Final Inspection Be Tested At Least 6 Hours Before Delivery.
The Most Important For Dusung Refrigeration Is Not Competitive Price But The Best Quality,So We Applies Many Strict Standards. Our Production And Design Department Will Have Product Imporve Meeting Every Week.Our Workers Must Take Professional Training Programs Every Month.

Loading Port

50km To Qingdao Port,The Top 3 Biggest Port In China.

Item Only Fob?

FOB,CFR,CIF Even For DDP(DOOR TO DOOR),If You Could Offer The Delivery Address.

Packing

Plywood Or Iron Crate,No Need For Fumigation.

Lead Time

3~4weeks After Get Deposit.The Production Time Will Be Longer For Some Special Customization Or Long Holiday In China For The Lunar New Year From Jan To Feb.

Payment Terms?

We Prefer T/T And 30% As Deposit,Balance In Account Before Ship.L/C Or OA Is Acceptable Subject To Buyer's Credit,Extra Bank Charge And 1% Interest/30days.

Trademark

DUSUNG or customers' logo for OEM order.

Can I Customize The Products?

Yes, Please Contact Us For The Details If Your Order Is Long Term And Big Enough.

Voltage And Frequence

220V/50HZ,110V/60HZ All Is Ok For Your Demand.

Refrigerant

R404A,R134A,R22,R290

HS Code

841850,Please Add “0” , If The Digit Is Not Complete, For Example: 84185000

Low MOQ With Mixed Product?

Yes, We Accept The Moq( Minimum Order Quantity) Is 1piece,1set,Or 1unit Mixed In 1container,But If Less Container Load Will Occur More Local Charge In Shipping.

Product Colors

Our Standard Color,Is Ral9016white,9005black,7016grey,3020red,1018yellow,If Other Special Color Requirement, We Could Do It,But Maybe Have Extra Cost And More Lead Time.

LED Lighting Colors

White, Red, Blue, Yellow, Green,Etc...We Have Many Kinds Of Attractive Colors To Suit Your Branding And Promotion Needs.

Warranty

3 Years For Main Component Such As Compressor And 1 Year For The Whole Body.
Spare Parts
We Provide Spare Parts At Lowest Costs To Support Our Clients.

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